Architecture and Solutions

BUILD SCALABLE SOLUTIONS THAT MEET YOUR BUSINESS REQUIREMENTS WITH SALESFORCE BEST PRACTICES​

Roadmap

The Customer Roadmap is aimed to help your organization to achieve the goal of becoming a digital customer-centric company.

Your Roadmap will:

  • Define the Business Case
  • Assess the Company maturity level
  • Define Project scope and improvement areas

Architecture​

Achieve the to-be organization’s IT application infrastructure by designing an ‘architectural blueprint’ which is able to support the company growth.

The Architectural assessment will:

  • Design a Company Architecture highlight
  • Establish Implementation and Integration best-practices
  • Define the Salesforce Data-model

Process Optimization​

The objective of Process Optimization is to deliver and manage the best customer experience through business process automation, integration and insights.

The Process Optimization will:

  • Identify Optimization areas and quick wins
  • Highlight optimized business processes
  • Measure customer feedback for continuous improvement

Case history

Compass Rent

Our solution In order to meet Compass Rent’s challenge of providing an integrated solution which was agile, scalable and with...

Einstein Customer Service

The company related to this business case study targets different markets, which require different sales and service approaches, however has...

Selling & Servicing B2B & B2C

The company related to this case study targets different markets, which require different sales and service approaches, however has the...