Discover the new system dedicated to Einstein Bot that will make its already extraordinary features even faster, more effective, more performing.
A Conversations Analyzer that automatically extracts Topics, Q&A from conversations.
Salesforce Einstein Bot is a natural language processing (NLP) and natural language understanding (NLU) chatbot developed with Salesforce artificial intelligence (AI) technology.
Balance is one of the major Salesforce Leader Partners in Italy, working with the aim to constantly keep the customer at the center of the entire business process. It develops innovative skills and technologies functional to its customers in achieving tangible results.
Software company with specialization in Artificial Intelligence, with the aim of developing products for companies of all sizes, where Artificial Intelligence always plays a fundamental role.
Number 1 CRM platform in the world, it is the tool capable of optimizing every phase of the sales funnel. Saleforce concentrates all customer information in one place, throughout the entire sales cycle, making the process more efficient.
“By joining Salesforce Einstein technology with our conversation analysis engine, the start-up and maintenance of a chatbot project becomes easier and leads to better business results and lower maintenance costs”
Digitiamo - Founder and CEO
Pasquale de Lucia
“The Balance - Digitiamo partnership has a common goal: enhancing the functionality of Einstein Bots, offering customers a simple but effective tool to improve the Salesforce Chat channel through the power of AI”
Balance Consulting - Founder
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